Privacy Policy
How we collect, use, and protect your information.
Last updated: March 2026
1. Introduction
Brasch Heating & Cooling, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website or requesting service.
2. Information We Collect
Information You Provide
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We may collect information you submit directly through our website, including:
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Name
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Phone number
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Email address
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Service address
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Details about your HVAC system or service request
Information Collected Automatically
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When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Basic analytics data
We do not collect sensitive personal information.
3. How We Use Your Information
We use your information to:
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Respond to service requests
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Schedule appointments
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Provide estimates
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Improve our website
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Communicate with you
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Maintain internal records
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Send important service or safety updates
We do not sell your information.
4. How We Share Information
We may share your information with:
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Trusted service providers (e.g., scheduling tools, analytics platforms)
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Technicians who need your information to perform service
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Legal authorities when required by law
We do not share your information for third‑party marketing.
5. Cookies & Tracking
Our website may use cookies or similar technologies to improve performance and analyze traffic.
You may disable cookies in your browser settings.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is completely secure.
7. External Links
Our website may contain links to third‑party sites.
We are not responsible for their content or privacy practices.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from them.
9. Your Rights & Choices
You may request to update, correct, or delete your information by contacting us.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
shaneb.braschhvacomaha@gmail.com